Q:CLINIC’s corporate standards: four Q’s

Q1: Quality service

Patient’s problems and wishes insight

Ability to get over the information on the essence of the problem, plans for its fixing and required home care

Creation of comfort atmosphere – to work smiling, be careful and polite

Correctness – mutual respect and reasonable distance

Q2: Quality knowledge

Professionalism – all clinic employees have in-depth knowledge in their field

Self-improvement – aspirations for raising the occupational level and knowing new

Knowledge in human psychology – this is the ability to create a comfortable atmosphere for each patient

Knowledge of languages – required to help a patient from any country

Overall cultural level – that all of us feel fine and can work easily

Q3: Quality teamwork

Subordination – knowledge and strict performance of their duties. We are a team and consciousness by each member of their role enables us achieving excellent results

Trust in professionalism of colleagues and respect to their opinions

Mutual aid – each of us is ready to come to help a colleague when it is needed

Solving disputable moments occurs face-to-face or with a leader only but never before a patient

Q4: Quality strategy

Brand development – recipe for Q:CLINIC’s long-term success, we strive for being No 1 among VIP-level dentistry facilities

Development of material base – we try to create best working conditions in Ukraine. The material base of the clinic is regularly supplemented with best world novelties

Development of employees – key element of Q:CLINIC’s strategy. We encourage aspirations of employees for developing and create real conditions for it

Expansion of presence in the marketplace – till 2015 we want to open Q:CLINIC’s representative offices in the regions of Ukraine and abroad.

Technology leadership – as the new technologies appear, we are first to implement them